There are a lot of things to consider before purchasing new or replacement windows or doors.

We want you to feel confident in your choice, so here are some of our most frequently asked questions.

If you don’t see your question here, please give us a call and we will be happy to answer any questions you may have!

Questions? Contact Us

What are the benefits of new windows or doors?
New windows and doors provide energy efficiency, low maintenance and ease of cleaning. Along with improving the value of your home they also provide peace of mind and enjoyment.
What is an ER Rating?
The term “ER rating” means Energy Rating (ER)—a value demonstrating the balance between U-factor, SHGC and air leakage. The higher the number, the more efficient the product. (This value applies to windows and doors only).


What does Energy Star 2020 mean?

Canada’s consumer reference standard for fenestration recently got a large overhaul. Instead of subdividing the country into multiple climate zones, a single standard now applies nationally. Plus, the bar for energy efficiency in windows and doors has been raised higher than before.

If you’ve ever read about replacement windows and doors, you have heard about Energy Star® Climate Zones, as well as about some metrics used for the performance of a fenestration product.

Here is what you need to know about Energy Star®, the new standards in effect as of January 2020, as well as how it affects you as a homeowner:

What kind of return on investment do new windows & doors bring?
Windows and door replacement are an excellent form of investment in your property.  Upgrades in these areas will help your home sell faster and for more money. Let’s face it, if your home needs updating in these areas why would they pay top dollar and in many cases potential home purchasers can’t afford the down-payment and necessary upgrades and repairs and are happy to buy a home already done for more money. Also you can enjoy the benefits of new windows and doors till you sell your home.
Do you charge for estimates or in-home consultations?
No, we do not charge for estimates or in-home consultations. We encourage our customers to do some research, ask for references and get a free no pressure quote for your renovation project from us.

Do you offer financing or payment plans?

We offer financing through the SAWDAC (Siding and Window Dealers Association of Canada) RenoPlan Home Renovation Financing Program.

To see if you are approved, please fill out the following credit application and email it to

Do you only sell windows & doors?
Dan The Window Man has over 30 years of experience in the exterior home improvement market, if you have other projects just ask. Yes, we focus on windows and doors but often do siding, eavestrough and many other exterior projects.
How long does it take to get my new windows and/or doors?
Generally, most projects have averaged 6-8 weeks from time of ordering to installing.  Sometimes things and circumstances will require longer. But just ask when ordering your windows and doors what the lead time is at the time.
How do I know when I need new or replacement windows?
Sometimes it’s not cut and dry if you need to replace your windows or doors. We will gladly give you a straight answer.  Maybe some really are not that bad. Maybe some can wait and be done at a later date.
Why use Dan The Window Man?
Dan The Window Man has been run by Dan and his team since 1989. He is local and has always lived and worked in the communities he has served. In that time, he has raised his family and continues to give back to his community. Many of his staff have worked for him for decades or have retired working for him. Many who have worked with him have often come back if they can. He prides himself on being fair and honest. Dan The Window Man would be happy to serve you and your family.
How does installation work with COVID?
Dan The Window Man follows reasonable best practices to avoid risking your family or our health and are glad to discuss any concerns and issues with you before starting work.